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Whether you need guidance choosing patio furniture, have a question about your order, or want help planning your outdoor space.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI). Larger items like pergolas or patio furniture sets may include additional delivery details in the product listing.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door. If you have any trouble locating your tracking info, send us an email and we will help.
What is your return policy?
We offer 30-Day Returns on eligible items. If something does not work for your outdoor space, please review our Return Policy page for full details on how to start the process. We want you to feel confident in every purchase.
Can I exchange an item for a different style or color?
We are happy to help with exchanges on eligible products within our return window. Simply reach out to us via email or phone, and we will walk you through the next steps. Please refer to our Return Policy for complete eligibility details.
How do I choose the right patio furniture set for my space?
Start by measuring your deck, patio, or garden area so you know what dimensions will fit comfortably. Each product listing includes detailed measurements and material descriptions to help you compare. If you are still unsure, contact us and we can offer personalized recommendations.
What materials are your fire pits and grills made from?
Materials vary by product and are listed on each individual product page. You will find specifics on construction, finish, and weather-resistant features in the description. We select items built to handle outdoor conditions so your space stays looking great season after season.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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We aim to answer every email and phone call within one business day so you are never left waiting.
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Thoughtfully Curated
Owned and operated by Alfresco Grid, every fire pit, grill, and furniture set is selected for quality and lasting design.
30-Day Returns
If a product is not the right fit for your outdoor space, our return process is simple and straightforward.
